NPI Errors

Every so often you get one of those calls...

Caller "Hi, I can't get on the Internet"

Me. "I see. Can you click start, then run, type in cmd, then press return. That should get you up a black box, yes? Good. Type in ipconfig and then press return. What does it say?"

Caller "It says blah blah blah ... Media disconnected"

Me "You couldn't plug it into the network please?"

An NPI error is as you may now have guessed a Not Plugged In Error. If I had a Pound for every one, I'd have quite a few pounds.